Glitz & Treat’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 Business Days

Shipments on weekends and holidays will entirely be dependent on the couriers. If we are experiencing a high volume of orders and expect delays, we will contact you to let you know as soon as possible.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method	Estimated delivery time	Shipment cost
Royal Mail special delivery before 1 pm	Next Working Day Before 1PM	£7.15
Royal Mail Tracked 24	Next Working Day	£4.50
Royal Mail tracked 48	2-3 Working Days	£3.65

 

**Customer delays and current world events may prolong shipping times. *

*special request orders may take longer. *

 

Shipment confirmation and order tracking

You will receive your confirmation of your order being shipped and if tracking is included in your chosen shipping method then the tracking code will also be provided.

Customs, duties, and taxes

Glitz & Treats is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Glitz & Treats is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We will ship internationally but shipping rates & times may be different to the UK.

Returns Policy

Are you unhappy with your recent order? Was your product damaged? 

Please ensure that you contact us within the 7 days of receiving the order. To contact us you will need to email us at or fill out the details explaining as much as possible on the “contact us” form. 

 

However, unfortunately we do not offer refunds or credits once your order has begun. Also please note we can’t be liable and accept responsibility for any spelling mistakes, poor quality photos and any design errors made by you. 

*You are responsible for the shipping costs of any return items*

 

For more information, email support hello@glitzandtreats.co.uk or our help center https://www.glitzandtreats.co.uk/pages/contact